SMS/Text Messaging Policy

Effective Date: October 2025

1. Purpose

Translogistix (“we,” “our,” “us”) uses text messaging (SMS/MMS) as a communication channel to provide timely updates, delivery notifications, service alerts, account information, and promotional messages related to our logistics and transportation services. This policy explains how we collect, use, and manage text message communications with our customers and partners.

2. Consent to Receive Text Messages

By opting in to receive text messages from Translogistix—through our website, forms, account registration, or by texting a keyword—you consent to receive recurring messages from us at the phone number you provided. Consent is not a condition of purchase or service. Message frequency may vary. Message and data rates may apply depending on your mobile carrier.

3. Types of Messages

You may receive the following types of messages from Translogistix:

Service Notifications: Delivery confirmations, driver updates, and service scheduling details.
Account Alerts: Billing notices, account verification, and support information.
Promotional Messages: Special offers, new service announcements, or updates about our logistics solutions.

4. Opt-Out and Unsubscribe

You may opt out of text communications at any time by replying STOP to any message you receive. After opting out, you will receive one final confirmation text stating that you have been unsubscribed. You can also contact us at [email protected] or call (insert main contact number) to request removal from text messaging lists.

5. Help and Support

For help regarding text messages, reply HELP to any message or contact us directly at [email protected].

6. Privacy and Data Use

Your mobile information will be used only for Translogistix communications and will not be shared, sold, rented, or disclosed to third parties for marketing purposes. For more details on how we protect your information, please refer to our Privacy Policy at www.translogistix.com/privacy.

7. Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to your mobile carrier’s network performance.

8. Changes to This Policy

Translogistix may update this policy at any time to reflect changes in our practices or regulatory requirements. Updated versions will be posted on our website with the effective date revised accordingly.

9. Contact Us

If you have any questions regarding this SMS Policy or your communication preferences, please contact:

Translogistix
Email: [email protected]
Website: www.translogistix.com