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Best Practices

TranslogistiX has adopted a simple, yet profound Best Practice business model named Competitive Business Practices (CBP). We evaluate our processes, which has an effect on our customers service and pricing with the desire to reduce costs and improve service.

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Stabilize your costs

TransLogistix stabilizes service costs by eliminating erratic and unstable delivery pricing. We offer the highest quality delivery service and the lowest pricing possible. We have the experience to help you balance your business issues with your desire to stabilize service costs.

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Partnership Process

TransLogistiX has implemented a 'Partnership Process' consistently meeting the delivery service needs of our customers. Highlights of our Partnership Process include customer location visits, requirements and cost analysis, and efficiency analysis.

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TransLogistix Delivery and Transportation Solutions


Translogistix delivery and transportation solutions. The mission of TransLogistix is to provide quality service at competitive pricing. We strive to exceed your expectations through teamwork, innovation, and a commitment to customer satisfaction. The guiding principle by which you TransLogistix is managed comes from our Partnership Process policy, which includes the needs of every individual client in our daily work. With numerous department managers, office employees, and a team of over 250 professional drivers, TransLogistix is large enough to perform any delivery task requested. At the same time, we remain customer focused to ensure “hands on” management and personalized service. Individual attention is paid to every client because we realize that the most important package – is every package.
Translogistix

Scalable Solutions with TransLogistix

For over two decades, we at TransLogistiX have provided delivery and transportation solutions for a wide variety of customers. TransLogistiX is fully equipped to help your company effectively, efficiently, and rapidly resolve the issues and risks identified below, with specific emphasis on your company’s need to secure reliable, flexible, scalable delivery services. Orderly Ramp up and Launch – Seamless Transition – Vendor Reliability – Service Flexibility

Tractor Trailer Division and Building
Tractor Trailer Division and Building
4900 Holabird Ave
Baltimore MD 21224
Driver Audits
All drivers of our audited frequently for full compliance with state and local regulatory requirements. Additionally, drivers are audited on a regular basis for company procedure, directive, and qualification compliance.
Service Areas
We service many  areas in the United States, including:
The Mid Atlantic Region (Baltimore, Washington DC, Annapolis)
Pittsburgh, PA
Nashville, TN
Memphis , TN
Charlotte, NC
Raleigh, NC 
Company Driver Management and Training
TransLogistix staffs over sixty experienced delivery and courier drivers. Because of the thorough recruiting, interviewing, hiring, and training procedures, all TransLogistix drivers take pride in their work. All drivers are professionally trained to perform a large volume of diverse deliveries.
Vehicles
We staff uniformed and professional drivers for all customer deliveries. TransLogistix has established extensive driver recruiting, hiring, and training procedures that ensure every customer receives professional, reliable, and courteous service at all times.
All TransLogistix drivers are provided state-of-the-art, two-way communication equipment as well as industry-specific supplies. We use a wide range of vehicles consisting of cars, vans and trucks, late model and typically air-conditioned. Vehicles are inspected regularly as part of the Vehicle Performance Policy.
Vehicle Performance Policy
The Vehicle Performance Policy is a deep-rooted, comprehensive set of guidelines and procedures that govern the safety, reliability, and efficiency of vehicle performance. Driver vehicles are audited and inspected once a month. No vehicle is allowed in the TransLogistix fleet unless it is in full compliance with vehicle requirements.
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The dispatch department is in constant contact with all TransLogistix drivers via digital communications and hand-held, two-way communicators for instant updating. Dispatch procedures combine dispatcher directives and computerized automated processes.

Using the dynamic information from the computerized order-dispatch software system, dispatchers communicate all details, contacts, and special instructions to drivers with advanced radio and phone equipment.

Proof of Delivery (POD) Management
The  POD procedure is an exhaustive and highly monitored process. TransLogistix dispatchers immediately update delivery tickets in the computerized dispatch order system for POD audit trail.

TransLogistix maintains both hardcopy and computerized POD, both available for our customer at any time. Additionally, our Dispatch Manager can communicate directly to our customers if requested.

Performance Management
We have based all of our performance management and tracking on years of successful delivery service, and on  problem resolution techniques. Using a ‘best practices’ model for performance management enables us to optimize our procedures on a regular basis.

This fine-tuning process equips our drivers, dispatch, and entire operations staff with the most dependable performance management possible.

We realize that we can never be 100% risk free regarding delivery performance, however we have the best processes and procedures in place to quickly and efficiently provide resolution, while minimizing problems.

 

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